Our Response to Covid-19 | Brick

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COVID Alert: As per government bylaws, showrooms Ontario are temporarily closed. We are open for online and phone orders with delivery and curbside pickups available. Click here for details. Alerte COVID: Suite aux directives gouvernementales, magasins des Ontario sont fermés sur une base temporaire. Appuyez ici pour obtenir plus de détails. Manitoba COVID Alert: As per government bylaws, in-store shopping is currently limited to appliances only for all Manitoba Brick stores. Please shop online for our full assortment of products as curbside pickup and home delivery are still available. Click here for details. Manitoba COVID Alert: Conformément aux règlements administratifs du gouvernement, les achats en magasin sont actuellement limités aux électroménagers seulement pour tous les magasins Brick du Manitoba. Veuillez magasiner en ligne pour notre sélection complète d’articles puisque la cueillette sur le trottoir et la livraison à domicile sont encore offertes. There are new government restrictions in place throughout Canada regarding COVID-19. For full details by region, please click here. De nouvelles restrictions gouvernementales sont en place partout au Canada concernant la COVID-19. Pour plus de détails par région, veuillez cliquer ici.

The Brick's COVID-19 Measures:
Your Safety Matters To Us.
Our goal is to make each store visit as safe as possible for our customers and team members.
 
COVID Alert:
As per government bylaws, showrooms Ontario are temporarily closed. We are open for online and phone orders with delivery and curbside pickups available.
Alerte COVID: Suite aux directives gouvernementales, magasins des Ontario sont fermés sur une base temporaire.
Manitoba COVID Alert: As per government bylaws, some showrooms Ontario are temporarily closed. We are open for online and phone orders with delivery and curbside pickups available. Click here for details. Manitoba COVID Alert: Suite aux directives gouvernementales, magasins des Ontario sont fermés sur une base temporaire. Appuyez ici pour obtenir plus de détails.
There are new government restrictions in place throughout Canada regarding COVID-19. De nouvelles restrictions gouvernementales sont en place partout au Canada concernant la COVID-19.
 
Face coverings required
in locations
Increased cleaning
of high-touch areas
Wellness & temperature
checks for employees
Physical distancing floor
decals in stores
Physical distancing
& store capcity limitations
Plexiglass dividers between
staff and customers
Regular handwashing
and sanitizing encouraged

Signage & Distancing

We have implemented physical distancing floor decals, workspace distancing practices in-store, and plexiglass customer service dividers to allow for safe interactions between staff and customers. We have also added various signage throughout our stores to inform staff and customers of our adjusted policies.

Cleaning Procedure

We require physical distancing in all our locations and adhere to provincial regulations by reducing store capacity. Every employee is given a health screening and temperature check before their shift. Updated maximum capacities can be found on signs on the entrances to our stores.

Capacity & Screening

Sanitizing stations can be found throughout our stores to ensure all staff and customers are safe before interacting with product. These stations include sanitizer as well as sanitizing wipes. Daily checklists have been placed throughout the store to ensure each area is being properly cleaned and sanitized.

Delivery Protocol

Our stores are conducting pre-screening calls and asking customers not to be in the same room during deliveries. Additionally, we have equipped our delivery and service teams with hand sanitizer and wipes. Our trucks receive a daily interior wipe-down and wearing a mask is required for all home deliveries.
Safe Holiday Shopping
With a little awareness and extra effort, we’ll have a safe shopping season. Follow the measures below to protect yourself and others from the spread of COVID-19.
 
Plan Your Trip

Try to plan your trip out ahead of time if possible. We suggest that if you need to do any in-store gift shopping, consider doing it as soon as possible. Keep in mind that the earlier you go, the less likely you are to be met with large crowds.
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Book a Shopping
Appointment

If you are not sure exactly what to buy or where to look in our stores, just ask one of our associates to give you a hand. They will happily supply suggestions and guidance from a safe distance, which will limit your time spent in the store, and help you pick ideal gifts. Book an appointment online first!
Book an Appointment  
Special Thanks to our Store, Delivery & In-Home Service Teams.
They have shown their determination and commitment to serving our valued customers during this unprecedented time. Our Teams continue to adapt and rise to the challenges created by COVID-19. We are grateful for their commitment to the safety of our community and Team Members. Thank you for your dedication.